Terms of service

Last updated: June 24, 2026

Welcome to RedMonkys. These Terms of Service explain the rules for using our website, purchasing our products, and engaging with our brand. By accessing our website or placing an order, you agree to these Terms.

About RedMonkys

RedMonkys is an Indian children’s brand creating thoughtfully designed screen-free toys, developmental toys, and play essentials for children and families.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not harm, misuse, disrupt, or interfere with the website, our services, or other customers.

You must not copy, misuse, reverse-engineer, reproduce, or commercially exploit any part of our website, content, product designs, images, branding, or services without our prior written permission.

Product Information

We make every effort to present product information, images, descriptions, prices, age guidance, materials, and availability as accurately as possible.

However, slight variations may occur due to screen settings, natural material differences, photography, lighting, or handcrafted production processes.

Please review the product description, recommended age guidance, safety notes, and usage information before placing an order.

Orders and Acceptance

All orders placed on our website are subject to acceptance, payment confirmation, and product availability.

We may refuse, cancel, or limit an order if there is a pricing error, stock issue, payment issue, incorrect information, suspected fraud, or any other issue that prevents us from fulfilling the order fairly and safely.

An order is considered accepted once it has been confirmed and dispatched.

Pricing and Payments

All prices are listed in Indian Rupees and are inclusive of applicable taxes unless stated otherwise.

We accept payments through secure third-party payment partners. Payment must be completed successfully before an order is processed or dispatched.

We reserve the right to update product prices, offers, and availability at any time without prior notice.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines are estimates and may vary due to courier availability, public holidays, weather conditions, local restrictions, or other circumstances beyond our direct control.

Returns, Refunds, Exchanges, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.

Please review the policy carefully before placing an order.

Product Safety and Use

RedMonkys products are designed with care and age-appropriate use in mind. Adult supervision is recommended during play, especially for younger children.

Customers are responsible for using products as intended and following the recommended age guidance, safety instructions, and care instructions provided on the product page or packaging.

RedMonkys is not responsible for injury, damage, or loss caused by misuse, improper handling, unsupervised use, modification, or use of a product outside its intended purpose.

Intellectual Property

All RedMonkys content, including product designs, images, text, illustrations, logos, branding, packaging, website content, and the Roro character, belongs to RedMonkys or is used by RedMonkys with permission.

You may not reproduce, copy, distribute, modify, sell, publish, or use our intellectual property for any commercial purpose without our prior written permission.

Third-Party Services and Links

Our website may use third-party services for payments, shipping, analytics, reviews, marketing, and website functionality. These third parties may have their own terms and privacy practices.

Our website may also contain links to third-party websites. RedMonkys is not responsible for the content, policies, or practices of third-party websites.

Limitation of Liability

To the fullest extent permitted by applicable law, RedMonkys will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.

Nothing in these Terms limits any rights available to customers under applicable consumer protection laws.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, services, policies, or applicable laws.

Updates will be posted on this page with a revised “Last updated” date.

Governing Law

These Terms are governed by the laws of India. Any disputes will be handled in accordance with applicable Indian laws and the competent jurisdiction available under those laws.

Contact Us

If you have any questions about these Terms, please contact RedMonkys at:

Email: support@redmonkys.com

Phone: +91 70428 68456